Following the rules and guidelines of our program is the most essential function of our volunteers. We have a Volunteer Handbook that outlines our policies and procedures in detail, but have provided below the most frequently asked questions and tips for being successful.
1. Read thoroughly every email or document you are given. All the information you need to be successful and perform your duties is there.
2. Assignment Packet - every assignment has a packet. Each packet details:
3. Health/Immunization Requirements
4. What is the dress code?
Teen (summer only program):
All AREAS: No strong perfume in clinical areas, jewelry to a minimum –earring no larger than a quarter, no visible body piercing – except ear lobes, no artificial nails
Note: Scrubs are required for Cath Lab and Sterile Prep positions only. Scrubs should not have any other company or school logo on them. No neon colored scrubs.
5. ID Badges
Your picture will be taken at your orientation check-in and badges are normally processed within a week.
Exceptions: Volunteers in ER at Regional Hospital require prox card ID's and are processed offsite and will be notified when their badge is ready for pick up.
If you do not get ID at your orientation check-in, you will be notified by email when it's ready for pick up at the Information Desk located in the main lobby of the Regional Hospital. The information desk is open Monday - Friday 8 am - 6:30 pm, Saturday 10 am - 4 pm and Sunday 11:30 am - 4:30 pm.
Some departments require volunteers to have access through secure doors with their ID badge (Nursery, Labor & Delivery, Sterile Prep, Cath Lab (outer doors only), CCU, Day Surgery, both ER's. A list is provided to security to add this feature to your badge. If you badge does not work, please notify Volunteer Services by email (email@example.com) or contact security.
5. Volunteer Information Center
Allow you to check your schedule, number of hours, update your contact information and check internal messages.
Go to https://www.volgistics.com/ex/portal.dll/?from=6055 for direct link or access at www.chistjoseph.org/volunteer, on left side of screen, Volunteer Information Center.
Your schedule will remain the same until you request a change, or for College and Therapy volunteers, until the end of the semester.
6. How can I change my schedule?
Volunteer Services is responsible for maintaining all department schedules. Any requests for changes must by submitted by email to firstname.lastname@example.org
7. How do I record my volunteer hours?
Volunteers assigned to Regional Hospital and Medical Office building all use the Auxiliary room on the touch screen computer located on the left side of the room. The Auxiliary room is on the first floor of the hospital.
Volunteers assigned to Rehabilitation Center:
Volunteers assigned to the College Station ER use the computer located behind the registration area.
Volunteers at Cancer Center, College Station PT, Sports Therapy, and Orthopedic Associates use binder located at assignment.
Senior Enrichment use binder located in lobby of Skilled Nursing & Rehab on granite bar.
Volunteer in Human Resouces, Infection Control, and Express Clinic use provided hour log and send to email@example.com or fax 979.776.5330.
*specific instructions for each assignment is located on the cover page of your assignment packet.
8. Where can I get a record of my volunteer hours?
Volunteer Services can provide you written documentation. You have two options:
You can request one or both by submitting an email to firstname.lastname@example.org or by phone 979.776.5956.
9. What if I am sick and can’t volunteer?
If you are ill, for the safety and well being of our patients, staff and yourself, please do not volunteer. Please contact your department directly. Their contact information is available on the department assignment packet cover page or access through the Volunteer Orientation Access and go to Assignments or call the main number at 979.776.3777.
10. Where should I park when I am volunteering?
11. What is my volunteer pin number to sign in on the touch screen monitors?
Your pin number is your home or cell phone number without the area code (the home or cell number you provided on your volunteer application).
12. For College/Therapy Volunteers - what happens at the end of the semester?
You will be scheduled until the last official day of classes according to TAMU Academic Calendar. Those that successfully complete their commitment will be invited to return for the next semester. You will receive an email 2-3 weeks prior to the end of the semester asking if you plan to return for the next semester. Scheduling for the next semester begins at that time. Returning volunteers have first choice on the schedule before new volunteers are scheduled, so please respond as quickly as possible. Once you are a volunteer, you do not have to reapply to return. We will keep your records indefinitely. If you need to wait out a semester due to a heavy class load, then we can hold your file until the next semester.
13. How can I get a letter of recommendation?
Because most positions are not directly supervised by Volunteer Services, you will need to obtain a letter of recommendation from the staff you work with. If you need a letter, please request it at the end of the semester.